Joint Education and Training

Employee Training, Affordable Options

Jet, Inc. Office Professional Certificate Program

Objective:

This curriculum is designed to cover the critical topics confronting office professionals today while building the skills necessary to be a well-rounded and effective office professional.

Who Should Attend:

Secretaries, administrative assistants, executive secretaries, receptionists, clerks from all departments, any personnel who have contact with the public, and anyone Interested in pursuing a position in one of these areas.

Completion Requirements:

Successful completion of all courses in each Level.

Participants must complete Level I  before Level II and Levels and II before Level III.

Basic - Level I

• A JET Written Communication course of your choice

• Increasing Your Personal & Professional Effectiveness

• Communication: Skills for Working & Living

• Creative Time Management

• Customer Service: It’s All About Attitude

Intermediate - Level II

• A JET Stress course of your choice

• Achieving Positive Results With Difficult People

• Listening Skills Course

• Professional Workplace Behavior & Success Skills

• One additional JET elective pertinent to your area of work

Advanced - Level III

• A JET Team Course of your choice

• Administrative Skills for Office Professionals

• Balancing Family & Work

• Dealing with Workplace Negativity

• Office Professionalism & Beyond

Joint Education and Training, Inc.
2205 College Avenue, Elmira Heights, New York 14903-1289
Telephone: 607-734-1574 | Fax: 607-734-5371
email: jetinc@stny.rr.com