On The Job: Communications

On the job training continues to be a big issue for most2. Meeting outline:a. Welcome and introduction to
companies. Inter office relationships depend onspecial speakerb. Speaker discourse on
communication to provide information where needed.communications in officec. Convo and Questions on
Without enough communication people are left hangingany issuesd. Brainstorm solutionse. Solution discussions
on their personal assumptions. Too much3. Memo: Confirm solutions to communications issues.
communication can leave people rolling in their ownThank everyone for attending meeting.
excess verbage.Inner office communications determines whether or not
Contemporary communications standards indicate thethe work gets done, how well it gets done, and who
importance of telling people three times what youdoes it. If communication is inadequate or non-existent,
want them to know. First time you tell them what youjobs suffer, clients become unhappy, and businesses
are going to tell them. Second you tell them. Third youfail.
confirm what you told them.Offices with great communications skills require fewer
In an inner office communication this could easily lookpeople to accomplish the same tasks, are far more
something like this:efficient, and provide exemplary customer service
1. Memo: Please come to an inner office meeting at 8because there is no lag in communicating needs. This
AM Thursday for a discussion on improving Innersimple difference results in better profit margins, higher
Office Communications. Please, have any specificquality product, and speedier service. Ultimately,
questions or ideas typed in program format forcommunication determines the success or failure of
discussion.any business.