| Looking for construction jobs? Smile, things could be | | | | based upon tags that I had placed during the |
| worse. | | | | orientation. By the end of the walk through, any items |
| I've been building homes for nearly 30 years. If you | | | | presented during the walk through had been |
| follow my articles you will find that I have made a few | | | | addressed and signed off. Another perfect walk |
| mistakes. I think I have learned something from every | | | | through and a bonus for my Boss and I. After several |
| mistake. You can probably look back and laugh at | | | | company awards for perfect closings and great |
| many of your own job experiences as I have. I also | | | | customer feedback, I encountered a snag in my |
| include some good advice, if you pay attention. | | | | routine. A client could not meet for an orientation during |
| This article is about my first job in the construction | | | | normal business hours. I agreed to meet the customer |
| industry. Here's the advice part… I was hired as a | | | | on a Saturday morning. I had a plan. I gathered up |
| laborer with a group of (5) other laborers by a large | | | | some tools, calk, paint, and cleaning supplies. I would |
| production home builder. From day one, I always show | | | | conduct the walk through, advise the client how |
| up about an hour early for work and never miss a day. | | | | important it was for me to deliver a perfect house, and |
| Sounds crazy I know, however that is the way I was | | | | request that the client grab a cup of coffee while I |
| raised. My biggest problem with my employees over | | | | complete any items on the walk through list, then return |
| the years, has been that there is always one that | | | | in an hour to sign off the list. The walk through went |
| cannot show up on time. Always 10-30 minutes late. | | | | great. A few door and cabinet adjustments, and a few |
| By the time he arrives, the job is busy and another | | | | paint touch-ups, no problem. The client left for coffee |
| employee or myself has had to manage some of his | | | | as I corrected a few door adjustments and started |
| work. I've heard every excuse in the book. This type | | | | my paint touch-up. My final paint touch up was on the |
| of employee is typically let go after a couple weeks, | | | | wall above the top of the stairway. I set up my ladder, |
| and a few written warnings. Fortunately for me, the | | | | set my gallon of enamel at the bottom of the ladder, |
| other laborers and my direct manager were this type | | | | and proceeded up the ladder with a gallon of wall paint |
| of employee. I was very soon, the last standing | | | | and a roller. As I completed the repair the customer |
| laborer and was quickly promoted to an assistant | | | | hollered up from below "looks great!". Startled, I |
| superintendant, and eventually became my boss's | | | | swung around and flung the gallon of paint toward the |
| supervisor. That's my tip for today…always show | | | | stairs. I watched in horror as the paint can, in slow |
| up early and do not miss work. It will work in your | | | | motion, bounced off the top stair spinning and hitting |
| favor when you make a mistake. | | | | every stair on the staircase, spewing paint on the |
| Now about my first big mistake. As part of my job as | | | | walls, the stairs, the rails, the floor below, and the |
| assistant superintendant, I was responsible for | | | | customer. To add insult to injury, as I stepped off the |
| completing a home from drywall to closing, including the | | | | ladder, I stepped into the gallon of enamel that I had |
| walk through orientation with the owner. My boss and | | | | placed at the bottom of my ladder. I removed my |
| myself were awarded an incentive bonus for a closing | | | | sock and rolled up my pants, and slowly walked down |
| with -0- incomplete walk through items. I rarely missed | | | | the stairs toward the once happy customer. Needless |
| a bonus, as I had cleverly asked the carpenter and | | | | to say, I did not receive a bonus for this closing, I did |
| painter to stop by the walk through after about an | | | | however keep my job. Probably due to my work ethic. |
| hour, to make minor adjustments and paint touch-ups | | | | |