| Today's manager lives in a world where change has | | | | 2. Skills |
| attained Mach speeds. What holds good when you go | | | | 3. Attitudes |
| home may not apply when you return in the morning | | | | Make a list of what is urgently required in any of the |
| to work place. Such a tremendous pace of change | | | | three areas listed above by your direct reports. The |
| takes a heavy toll in terms of a dispirited and de | | | | check list can clearly tell you what can be handled |
| energized workforce. | | | | quickly at your end and what requires more |
| World class products and services can only be | | | | specialized training by external sources. |
| produced by workforce which is highly energized. And | | | | Identify major gaps in skills and knowledge that can be |
| a high level of energy is derived by a skilled and | | | | handled by you without outside help. Attitudinal areas |
| knowledgeable workforce with the right attitude. | | | | may be more difficult to handle at your end and more |
| In this scenario keeping pace with the knowledge and | | | | specialized intervention might be required. Skill areas |
| skills for himself and of his people is the key to | | | | may be tackled easily by yourself or one of your team |
| managerial success. An ongoing training is the answer. | | | | members who are skilled in the desired area. |
| Each manager must ensure the up gradation of | | | | Your job is not to become a trainer full time. Look at |
| knowledge and skills at his level rather than wait for | | | | problems which need immediate correction and focus |
| the elaborate process of need identification, evaluation | | | | only on them. For the more complex and long term |
| and availability of trainer and schedules before any | | | | change requirements go to your training department. |
| training can be implemented. Basic training skills are an | | | | Prepare a short one or two hours a week training |
| essential repertoire of a successful manager. | | | | program to correct the gaps. |
| So how does one get started? | | | | That is all it requires. You are on as a trainer. |
| The first step in any training process is your own Need | | | | A manager as a trainer has the distinct advantage of |
| Analysis. | | | | not having to wait for the elaborate process of |
| Who better than you as a manager of your | | | | identifying training needs, setting up a training calendar |
| department or team to identify the needs and plug the | | | | and selecting the trainer etc. A quick intervention at |
| gaps. The needs analysis can broadly focus on three | | | | your level can make a major difference to your |
| areas. | | | | productivity levels. Above all a good leader needs to |
| 1. Knowledge | | | | be a good teacher and a trainer. |